Local Ownership with a Global Perspective
When you select ServiceMaster Building Services Management, you’re choosing a Six Sigma company that has pledged itself to continuous improvement and delivering excellent service, from start to satisfaction.
At ServiceMaster Building Services Management, our commitment is to you, our customer. Our customers are actually the only known appreciating asset. If you treat them right, they become more valuable to you over time.
The value of a customer to us:
- Our customers are our most important people.
- Our customers are not dependent on us. We are dependent on them.
- Our customers are not an interruption of our work, they are the purpose of it. We are not doing them a favor by serving them, they are doing us a favor by giving us an opportunity to do so.
- Our customers are not outsiders to our business; they are part of it.
- Our customers are not cold statistics - names on file cards or ledger sheets. They are flesh and blood human beings with biases, prejudices, feelings and emotions like our own that deserve the highest level of respect as well as the highest level of quality service.
- Our customers are not someone to argue with. They are there to be served.
- Our customers are people who bring us their wants. It is our job to fill them profitably - for them and for ourselves.
We believe that cleaning is not a commodity but an opportunity to provide remarkable service. That's why we focus on mastering the basics with consistent service delivery as foundational to our business.
We partner with you to understand your unique need and continuously monitor the overall condition of your facilities. What's more, you get the personalized attention of a local business combined with the best practices and stability of a national brand. We pride ourselves on going above and beyond all expectations.
Clean, well-kept facilities enhance corporate image and provide a healthy environment for your customers and employees. Every day more than 100,000 businesses, like yours, depend on ServiceMaster Clean® to keep their facility looking its best. ServiceMaster Building Services Management utilizes the most advanced cleaning technologies and methods to do just that. We hire the best people and are devoted to making your facilities run well and look great.
The ServiceMaster Clean® Capture and Removal Cleaning® system is protected by one or more of the following patents: U.S. Pat. No. 7,845,047 and U.S. Pat. No 8,083,860.
© 2010 ServiceMaster Building Services Management. All rights reserved.
An independent business licensed to serve you by ServiceMaster Clean®
Serving Shelton, Stratford, Trumbull, Danbury, Newtown, Monroe and Sandy Hook Connecticut